~Written by Mark Mize
This morning’s session “Is There More to Social Media Than
Being Liked?” delved into myths surrounding traditional ideas on successful
social media involvement.
The panel was moderated by Ellyn Angelotti of the Poynter
Institute and featured a panel, including Frank Daniels III of the Wakestone
Press, Jay Small president of Informed Interactive and Steve Yelvington who
works with Morris Publishing Group.
The discussion began with the panel reiterating the
importance of social media in collaboration with online and print content.
“Every reporter should be all over Twitter and Facebook and building
their own personal brand,” Daniels said. “Social media should be a way for us
to create a social understanding.”
Yelvington lauded Facebook as the social media leader in
terms of expanding your audience, referring to it as “the one.”
However, a disconnect exists between traditional metrics,
such as “likes” and “follows,” and the actual reach of social media that leads
to increased advertising revenue.
Yelvington explained that many of the hits media outlets
receive from social media are from one-, two- or three-time users. The numbers
continue to decrease until a group of readers are reached that are “addicted”
to an outlet’s product. These users will provide solid numbers to show
advertisers in the interest of building online revenue.
Small added that it is important to be able to show small-
and medium-sized community businesses that you are willing to “up the ante” and
engage in social media.
Finally, Angelotti and the panel emphasized that it is
important for editors to explain to their staff how to use social media not
only as a way to promote their articles and content, but also as a means to
engage with their audience on a more personal level, tying social media
interactions to content goals.
Sometimes, these readers can even help writers
improve their product and correct mistakes.
This exchange can prove to be mutually beneficial for both
sides and may help increase online and print viewership overall.
“People want to share, and they want to converse,” said
Yelvington.
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